What are the 4 factors of client experience?

1. Profession 2. Practice 3. Professional 4. System

What goals should patient-centered care try to achieve? 1 word

SMART goals - They are realistic and achievable

What are the 4 main priorities to achieve patient-centered care?

1. Respect 2. Communication 3. Team-based 4. Improve transitions

What does it mean to have communication as a priority?

- Ongoing training - Universal information system (connect care)

How should you introduce yourself to a patient? 3

NOD N: Name O: Occupation D: Duty

What does it mean to improve transitions as a priority?

- Share accountability for discharges - Standardized processes that make the province unique

Why does the ANN need dietitians for Indigenous people? 2

- Support traditional food ways - Support chronic disease prevention

Why are Indigenous people at higher risk of malnutrition? 2

- Transition from traditional to market foods - Higher rates of FI and chronic diseases

What are challenges for Indigenous people that prevent them from eating properly? 2

- High cost food - Mental health

What is marginal FI?

Worries about running out of food/missing experiences due to income

What is moderate FI?

Must compromise quality/quantity due to income

What is severe FI?

Eating patterns disrupted/missed and intake decreases

T/F: FI has decreased in the past 5 years

False, it has increased

What are the 4 major impacts on FI?

1. Quantitative: shortage of food 2. Qualitative: compromise in quality 3. Social: getting food in bad way (Food banks) 4. Psychological: anxiety about food lasting

What can you suggest when counselling clients who are FI? 4

- Focus on what CAN be changed - Accept little wins - Eliminate barriers (social, etc) - Budget better