Product Positioning (Travel & Tourism)

Created by Lisa

Product Positioning
-A market analysis tool used to enhance the attractiveness of a destination. -This information is usually gathered in a focus group setting. -Positioning is the natural follow through from market segmentation and visitor profiling. -Once you generally know who is attracted to your product you need to know why in order to enhance your product’s position in the market. -Product positioning focuses on: -->Visitor perception through image and reputation -->Visitor perception when compared to competitors -->Visitor perception of the USP -->Visitor perception of images used

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TermDefinition
Product Positioning
-A market analysis tool used to enhance the attractiveness of a destination. -This information is usually gathered in a focus group setting. -Positioning is the natural follow through from market segmentation and visitor profiling. -Once you generally know who is attracted to your product you need to know why in order to enhance your product’s position in the market. -Product positioning focuses on: -->Visitor perception through image and reputation -->Visitor perception when compared to competitors -->Visitor perception of the USP -->Visitor perception of images used
Visitor perception through image and reputation
-Positioning of the destination is a reflection of the perception not necessarily the reality of a destination -Perception is created through messages & images shared, the experiences of others which contributes to the reputation of the destination -Customers perceive a destination in different ways based on their personal experience -Product positioning can help a destination understand how they are perceived by existing customers and potential visitors
Relationship of the Destination to Competitors Through Differentiation
-Product positioning allows a destination to see how it compares to its competition. -Knowing this allows for a destination to use differentiation strategies to make their destination stand out.
The Importance of the Unique Selling Point (USP)
-Destinations must seek to find a USP. -A USP is something that only they can offer, something customers cannot experience anywhere else -Some USPs are blunt, while others are more subtle. -It is super important to make your brand unique in order to make the most of your USP.
Communication and presentation of clear and attractive image/position
-Destinations need to advertise in a way to make them attractive to many different groups as possible. -Which means they need to have an advertisement that gives a positive mental imprint, for example how sports cars are related to the feeling of prestige and elegance or how Starbucks coffee is associated with quality and excellence. -By creating these mental images, they make people become more inclined to buy things.