Motivation and Demotivation - 2.4
Created by Lujain Hennawi
Labor Turnover
Labor turnover is the percentage of a business’s workforce that leaves the organization over a given time (usually a year).

| Term | Definition |
|---|---|
Labor Turnover | Labor turnover is the percentage of a business’s workforce that leaves the organization over a given time (usually a year). ![]() |
Labor Turnover (Advantages/Disadvantages)
| Advantages:
- Establish good relationships with customers.
- Establish good relationships between employees
- Business is stable, training/recruiting costs is low
Disadvantages:
- No new and creative ideas brought into business
- Ineffective employees remain until fired
- Business will fire staff if they want to reduce staff |
Appraisal | Regular process of evaluating the performance of an employee through two way communication between a manager and employee. Foster positive environment, motivate, and progress employees. |
Formative Appraisal | - Learning process based on qualitative feedback
- Focuses on positive aspects of performance and ways of improving
- Supportive of the learning and growth process |
Summative Appraisal | - Based on set standards of performance
- A judgement about whether an employee has met given targets
- Supportive of the learning and growth process |
360 Degree Feedback | - Appraisal from a variety of sources both above and below in the hierarchy
- Provides a range of views of the performance of employee
- Difficult to create an atmosphere of trust when doing appraisals |
Self Appraisal | - Employee judges their own performance
- Employees can highlight accomplishments, training needs, and areas of weakness
- Hard to write objective self appraisal |
Salary (FR) | Motivation: receiving a regular payment provides security for the employee
Disadvantage: the business must rely on the worker to work the hours expected and produce the quality needed by the business. |
Wages: Time Rate (FR) | Employees are paid based on the number of hours they work. The wage is set per hour.
Motivation: rewards the employee for the amount of time they spend on the task and there is no need to rush improving quality.
Disadvantage: there is no incentive to work efficiently and time wasting can occur. |
Wages: Piece Rate (FR) | Employees are paid based on the number of items they produce.
Motivation: increased output and effort will bring more payment for the employee.
Disadvantage: work is usually very repetitive and can focus on quantity over quality which is not good for the business. |
Commission (FR) | Workers are paid by results through either a percentage of sales or a flat fee for each item sold.
Motivation: employees are rewarded for their work. The more they sell, the more they earn.
Disadvantage: Does not take into account the time or effort the employees puts in to make the sales. |
Performance-Related Pay (FR) | Employees are paid a set salary and this is an extra payment for meeting or exceeding set targets.
Motivation: employees receive payment based on contribution to the organization not their status in the organization.
Disadvantage: this is not good for cognitive task and can cause divisions in the business. |
Profit-Related Pay (FR) | This is a compensation strategy where employees receive a share of the company's profits in addition to their regular salary.
Motivation: employees receive a salary, but this aligns employees' interests with the company's financial performance.
Disadvantage: If profits decrease, this could be demotivating for employees as they will be receiving less. |
Employee Share Ownership Scheme (FR)
| Employees are allowed to purchase or given shares of the business as a reward. Or employees receive payment in share instead of cash payment. This is usually for CEOs or other high level executives.
Motivation: employees become part owner of the business, success of the business helps increase their share value.
Disadvantage: Rewards can be very small for employees, so they don’t feel its worth it. |
Fringe Payments (FR)
| Motivation: these are highly valuable and not offered by all businesses. Employees fear losing them and stay in the business. Also, these are not taxable.
Disadvantage: These can be very expensive and add high costs to the business. |