P&C Insurance Exam

Created by awestra

Insurance
is the transfer of risk of loss

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TermDefinition
Insurance
is the transfer of risk of loss
Risk
is the uncertainty or change of loss occurring
Two Types of Risk
Pure Risk, Speculative Risk
***Pure risk is:
a chance of loss or nothing or no chance of gain
Pure Risk
is loss or nothing, no chance of gain (only pure risks are insurable)
Speculative
loss or gain (example: gambling)
***What is speculative risk like?
Gambling
Handling Risk (STARR)
Sharing, Transfer, Avoidance, Reduction, Retention (Retaining the risk – ex. deductible)
What is insurance?
The transfer of risk or loss
Insurance is the transfer of:
Risk or loss (pick risk over loss if both are options)
All of the following are ways to hand risk except.
Exposure
Exposure
is the unit of measurement to determine rates for an insured based on how risky they are
Hazards
increase the chance of the risk occurring
Physical Hazards
are material and structural things
Moral Hazards
is lying on purpose, example: lying on the insurance application
Morale Hazards
is a sense of carelessness (think of teenagers)
Loss
is the reduction or disappearance of value
Peril
is the cause of loss like a fire, wind, or hail
***You go off the road while driving and hit a tree. What is the act of hitting the tree?
Peril
The Law of Large #’s
says that more stats you have to look at, the more predictable losses will be
***What does the law of large numbers say?
The more data I have, the more predictable losses will be.
***What says the more data I have, the more predictable losses will be?
The law of large numbers
Indemnity
what the insurance company does for us; making us whole again
Reinsurance
is when a company indemnifies another
Indemnify
is to make whole again after a loss; what the insurance company does for us
***What defeats indemnity?
Replacement cost
Certificates of Authority
allow insurer to sell in that state making them (an insurance company) admitted and authorized (never certified)
***What does admitted mean?
Authorized
***What does authorized mean?
Admitted
***What does an insurance company have to do before they can sell?
Get a certificate of authority
***What is a certificate of authority similar to?
An insurance license
Stock Companies
are owned by shareholders, issue non-participating policies and dividends are taxed
Mutual Companies
are owned by policyholders, issue participating policies, dividends are not taxed. People who buy a policy are an owner of the company
Domestic
Insurer is a state they are incorporated (headquartered and selling) Hint: 1 state; Example: Headquartered here, started here, based here, and sell here
***What are the ways that insurance companies can be domiciled?
Domestic, Foreign, Alien
Foreign
Insurer is a state where they are not head quartered, but they are selling Hint: 2 states; Example: Headquartered/based in Iowa but selling in South Dakota
Alien
is completely outside of the United States Hint: Country
Law of Agency
agent represents the insurer and the knowledge of the agent is knowledge of the insurer
Agent Authority (Agent of Authority)
Express, implied, apparent
Express
is written/contract
Implied
is assumed by insurer/agent
Apparent (perceived)
is assumed by customer (business card/letterhead/stationary); not real authority but it can make an impact
***What type of agent authority is known as perceived?
Apparent
***Apparent is why type of agent authority?
Perceived
***You sent a letterhead to a customer with a handwritten note, what agent authority is this?
Apparent
Fiduciary Responsibility
agent submits premium collected to the insurance company; fiduciary funds/money; a person of trust
***If a customer gave me a check for the premium and I forgot to turn it in, but the customer got into an accident. What happens, who is responsible, will it be an approved claim?
Errors and omissions insurance
***A marketing company is asking for information on a customer, can you give them information?
NO, graham leech Briley protects you from this
Co-mingling
mixing personal money with premium finds from a client
Elements of a legal contract (KNOW THESE WELL!!)
Agreement, Consideration, Competent parties, Legal purpose
Agreement
Known as offer and acceptance
Offer
customer submits an application
Acceptance
insurer issues policy
Consideration
both parties bring something of value
Consideration on the side of the insured (customer)
application + premium
Consideration on the side of the insurer
promise to pay a claim
Competent Parties
Not under the influence of drugs or alcohol, sound mind, legal age (felons are ok)
Legal Purpose
cannot be against public policy/break the law
Adhesion
Insurer write the policy, customer either takes it or leaves it (think of glue)
Aleatory
Unequal exchange (customer pays small monthly premium, insurer pays very large claim); think of a seesaw and how it is uneven
***John purchased his life insurance policy two months ago and has paid $200 in premium. He dies and $20,000 pays out to his beneficiaries. What does this represent?
Aleatory
Personal
Between the customer and the insurer
Unilateral
One-sided promise, only the insurer is legally bound to do anything
Conditional
both parties have rules/duties they must follow/do; Rules, duties, obligations, ways of behaving – these are all triggers that should signal condition
Reasonable expectations
a customer can expect the coverage if an agent implied it though during the sale
Indemnity
restore the insured to their previous financial condition
Representation
statements that are believed to be true
Misrepresentation
an untrue statement
***Carlos was addicted to drug, in and out of rehab, and when asked about his medical history he forgets most of it and doesn’t put it down on his application. What will they cover?
All of it (this is because he does not remember due to being on drugs during that time)
Material misrepresentation
a piece of information that would have caused a different decision
Warranty
absolutely true statements, to the best of my knowledge; Used for home and auto (I live at ….., I drive a ’24 VW Atlas)
Concealment
withholding or hiding on the application by omission; a form of fraud but do not confuse with fraud
Fraud
deceive or lying to cheat the insurance company; outright lie
Insurable Interest
you must have interest into the item/person you are insuring, meaning you get insurance on cars you own, house you own, etc. For a person, you need to be related/married. The memory trick is BBS. You need BLOOD, BUSINESS, or MONEY to get insurance. Friends are NOT someone we have insurable interest with.
Underwriting
is known as the Risk Selection Process. Insurance is the transfer of risk so it’s important to fully assess how much risk a person has to transfer. A person with multiple accidents is more likely to have more claims, so they would be transferring more risks than a person with a clean driving record.
Perils
perils are the cause of loss; the reason you file a claim. A peril is the fire, lightning, wind, hail. Insurance does not cover all possible perils. These are NOT listed on the declaration page.
Named Peril
a policy that will only cover perils that are named/listed on the policy. If a peril is not named, it’s not covered.
Open peril
a policy that will cover any perils except what’s excluded. This is a policy that will list out what is NOT covered.
Direct loss
the direct physical damage to property, which includes Proximate cause of loss too
Indirect loss
the losses that because of the/direct loss consequences of the direct loss. A house burning down is the direct loss, and the cost of having to stay at a hotel because of it is the indirect loss.
Blanket insurance
a single policy that covers multiple classes
Specific Insurance
a policy that covers a certain thing or it’s own amount of coverage
Fire restive
a house that is built with material that can resist burning down for up to 2 hours. Fire restive is the best rating
Frame
a building that is made of wood which is flammable. Frame is the worst rating
Loss valuation
factor in determining the premium
Replacement
the brand-new price to replace things at today’s prices. The original price paid is not considered
Actual cash value (ACV)
the used value to replace things and is calculated by knowing the replacement value and then subtracting wear and tear (depreciation)
Market value
what a willing buyer would pay a willing seller
Functional replacement
the modern less expensive price to make repairs like using drywall instead of plaster
Agreed
a policy that sets the replacement price of an item based on a fair valuation of the item. Agreed is used for an item that doesn’t fluctuate much in value
Stated
a policy that set a maximum limit that the insurer will pay up to if the item suffers a covered peril
Property Damage
direct damages to property
Bodily injury
direct damage to a person’s body
Special damages
medical bills and loss of wages after an accident
General damages
pain and suffering, mental anguish – very subjective
Absolute liability
obviously dangerous – swimming pools and pet tiger
Strict liability
strictly products
Vicarious liability
the parent is responsible for the acts of the child, the employer is responsible for the acts of the employee
Declarations
the first page of the policy and is a policy summary of who and what is covered, by what company and for what amount (NNAAPPP)
What is on a declarations page?
Name of the insured, Name of the company, Address, Amount, Property description, Period (how long), Premium
Definitions
explains certain meanings of words used in the policy
***Where do we go to find out what the named insured means?
Definitions
Insured Agreement/Clause
lists the perils insured against as well as contains the promise to pay and the parties of the contract (parties, perils, promise, period)
Additional/Supplementary Coverage
is build in coverage to all the policies at no additional cost
Conditions
a part of the policy that lists the rules, duties, obligations, ways of behaving for both the insured and insurer
Exclusions
a part of the policy that lists what is NOT covered (below are the only two to remember out of the big list); earth movement and water damage/flood
Endorsements
written changes made to amend the policy, if added coverage via an endorsement, it will raise the premium
Certificate of insurance
a document that states the insured has coverage
Insured
an insured is anyone covered by the policy
First named insured
in a commercial (business) policy, the first named insured is the designated person who manages the policy for the business
Named insured
the person who bought the policy and is listed on the declarations page
Additional insured
mortgage/lien holder added via an endorsement in regard to a specific interest (mortgage/car loan)
Policy period
states how long a policy covers an insured
Policy territory
states where the coverage is active (US, Canada, US territories)
Policy limits
the most amount of money the insured can collect under the policy
Cancellation
terminating and in force policy
Nonrenewal
termination of a policy at expiration
Deductibles
the amount of money the insured pays first before the insurer pays
Coinsurance
a rule that says an insured needs to carry at least 80% of the replacement cost of the home I order to have the full claim covered. If an insured carries less than 80%, the insurer will use the coinsurance equation to reduce the amount they will pay for a claim.
Other insurance
a provisions in the policy that explains if there is more than one policy covering a loss, they will all need to pay a fair share of the loss to protect indemnity
Vacancy
a house is vacant when there are NO people and NO stuff. At 61 days of being vacant a house will begin to lose coverage
Unoccupancy
a house that has stuff, but NO people, however the people do intend to come back like going on a vacation
Limits of liability
the amount of money the insurer is liable to pay
Aggregate limit
the max amount of money the insurer is liable to pay
Per occurrence
the sublimit of liability that sets a maximum for all claims arising from one accident/occurrence
Per person
the max available limit in an accident for one person
Split limit
separately stated limits of liability-per person/per accident
Combined single limit
a single dollar limit available for all claims from one accident without breaking it up by person, bodily or property
Theft
the act of stealing
Burglary
breaking and entering, forced entry causing damage
Robbery
stealing while a person is a witness/victim