Chapter 3

What is disruptive technology: A new way of doing things that initially does not meet the needs of existing customers

What is sustaining technology: Produces an improved product customers are eager to buy.

What is the difference between the two

The internet is ultimate disrupter

Ecommerce- Buying and selling of goods and services over the internet.

Ebusiness- Includes ecommerce along with all activities related to internal and external business operations.

Difference between the two?

Paradigm shift- Occurs when a new,

radical form of business enters the market

that reshapes the way companies and

organizations behave

Internet helps us improve effectiveness

Clickstream analytics- what is it and what are the data metrics

- Web traffic

- Website ebusiness

Opening new markets

- Personalization

- Mass customization

- Tries to overcome the long tail theory- internet helped overcome it

Ebusiness success:

How the internet helps it be successful

Marketing:

Banner ad

Pop-up ad

Ebusiness models : 4 Types

B2B

B2C

C2C

C2B

Web 2.0 system- The next

generation of internet

use—a more mature,

distinctive communications

platform characterized by

three qualities

What is open systems: Consists of nonproprietary hardware

and software based on publicly known standards that

allow third parties to create add-on products to plug

into or interoperate with the system

What is content sharing:

What is user contributed content: Created and updated by many

users for many users.

Collaboration systems: Tools that

support the work of teams or groups by

facilitating the sharing and flow of

information

Collective intelligence: Collaborating

and tapping into the core knowledge of

all employees, partners, and customers

Chapter 4: Internet security and the legal problem

What are the legal and ethical issues

Important problems:

Counterfeit softwear

Pirated softwear

How to protect digital info

Companies have to create lots of policies: Know definitions and how they work and help the company

Ethical computer use policy: Contains general principles to guide computer user behavior

Internet use policy: Contains general principles to guide the proper use of the internet

Email privacy policy: Details the extent to which email messages may be read by others

Social media policy: Outlines the corporate guidelines or principles governing employee online communications

Acceptable use policy: Requires a user to agree to follow it to be provided access to corporate email, information systems, and the internet

Employee monitoring policy: Explicitly state how, when, and where the company monitors its employees

Internet monitoring technology

Key logger (hardware and software)

Cookie

Web log

What is the cost of downtime

Hackers: Know what each do

Cracker

Black hat hacker

White hat hacker

Hacktivist

Cyber terrorist

Types of viruses: What is a virus

Worms

Trojan Horses

Back doors

Polymorphic

Denial of service

Insider

Dumpster diver

Social engineering

Identity theft

Fishing email

Farming

Information security plan:

Authentication and authorization

Prevention and resistance software system

Detection and response system