SPCM 200- Chapter 14

Created by Paige Farley

Wicked Problems
Problems with no technical solution

1/4

TermDefinition
Wicked ProblemsProblems with no technical solution
Facilitating DialoguePrepare questions in advance, pause for participation, encourage participation, actively ask for opposing views, seek out values you did not mention
Open-ended questionsQuestions that encourage thoughtful answers
Close ended questionsQuestions that have one word answers