Week 1

Created by Ameera Gani

What is patient-centered care?
Care that considers patient values, preferences, culture, family, and lifestyle and involves them in decision-making

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TermDefinition
What is patient-centered care?
Care that considers patient values, preferences, culture, family, and lifestyle and involves them in decision-making
What organization defines patient-centered care in this lecture?
Institute of Healthcare Improvement
According to CIHC, what is patient-centered care?
Patient and family are at the center of healthcare decisions
What does patient-centered care NOT mean?
Patients getting exactly what they want
What does it mean instead?
Collaborating to create realistic and achievable goals
What is required for patient-centered care?
Balance between provider expertise and patient knowledge
What are key components of patient-centered care?
Listening, valuing, engaging, shared decision-making
What does AHS Patient First Strategy emphasize?
Patient-centered care
What are the 4 AHS priorities?
Promote respect, enhance communication, team-based care, improve transitions
What does promoting respect involve?
Empathy, active listening, collaboration, non-judgment
What skills are important for respectful care?
Empathy, professionalism, active listening
What does enhancing communication involve?
Education, training, better communication tools and systems
What system supports communication in AHS?
Connect Care
What is team-based care?
Patients and families are partners with healthcare providers
What is the goal of team-based care?
Care centered on patient needs and wants
What is improving transitions in care?
Ensuring smooth and coordinated care between providers
What does NOD stand for?
Name, Occupation, Duty
Why is NOD important?
Improves communication and patient connection
What are key communication techniques?
Be present, eye contact, use patient name, appropriate body language
What should you do if delays occur?
Apologize
What is active listening?
Intentional listening using body language, tone, and words to make speaker feel heard
What are components of active listening?
Empathy, respect, presence
What are techniques of active listening?
Pay attention, show listening, provide feedback, respond appropriately, defer judgment
What are benefits of active listening?
Builds trust, improves outcomes, reduces anxiety
Why is self-awareness important in dietetics?
To recognize biases and provide respectful care
What is unconscious bias?
Unintentional attitudes affecting behavior and decisions
What is cultural safety?
Environment free of racism where patients feel safe
What is cultural humility?
Self-reflection to address biases and build trust
What is an important consideration for Indigenous populations?
Respect traditions and build trust
What challenges do Indigenous communities face?
Food insecurity, high chronic disease, loss of traditional foods
What is food insecurity?
Inadequate or uncertain access to food due to financial constraints
What are types of food insecurity?
Marginal, moderate, severe
What is marginal food insecurity?
Worry about food access
What is moderate food insecurity?
Compromised quality/quantity of food
What is severe food insecurity?
Missed meals and reduced intake
What % of Canadian households experienced food insecurity (2022)?
18%
Where is food insecurity highest?
Northern Canada (e.g., Nunavut)
Who is most vulnerable to food insecurity?
Low income, single parents, students, immigrants, Indigenous populations
What are impacts of food insecurity?
Quantitative, qualitative, social, psychological
What are consequences of food insecurity?
Poor health, chronic disease, anxiety, poor diet quality
What are coping strategies in food insecurity?
Reduce quality first, then quantity, rely on cheap foods, skip meals
What is a key misconception about healthy eating?
Healthy food is not always cheaper
What type of diet is often cheaper?
Energy-dense, high-fat diets
What is the weekly cost of a nutritious food basket (Edmonton example)?
~$240/week for a family of 4
What are strategies when working with food insecure clients?
Focus on affordable changes, small goals, provide resources
What role do dietitians play in mental health?
Promotion, prevention, and treatment support
What is mental health?
State of well-being and ability to cope and function
What are challenges when working with mental health populations?
Stigma, trust building, food insecurity, medication effects
What approaches can be used in mental health nutrition care?
CBT, mindful eating, motivational interviewing
What is a key role of dietitians in diverse populations?
Avoid bias, respect cultural differences, provide inclusive care
What is one major professional challenge in dietetics?
Increasing diversity in the workforce