ACH

automated clearing house

SPO

systematic pay out

CRM

customer relations management

WMP

wealth management program

KPI

key performance indicator

IRA

individual retirement account

NB

non brokerage account

401K

qualified profit-sharing plan

OSJ

office supervisory jurisdiction

NASD

national association of securities dealers

RMD

required minimum distribution

HBI

holdings by investor

LTC

long term care

COI

center of influence

UMA

unified management account

SIS

statement of investors selection

TOD

transfer on death

RIA

registered investment advisor

PCSP

personal client service plan

CRS

customer relationship summary

RIET

real estate investment trust

LOA

letter of authorization

LOI

letter of instruction

CE

continuous education

VA

variable annuity