What classifies as individual as a patient?
- If there was direct interaction with the RD and at least one applies...
- RD contributed to health record/file
- Individual consented to recommended services
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| Term | Definition |
|---|---|
What classifies as individual as a patient? | - If there was direct interaction with the RD and at least one applies...
- RD contributed to health record/file
- Individual consented to recommended services |
When is an individual not a patient? | - When there is ongoing/preexisting sexual relationship or if it is their spouse
- RD provides emergency circumstances
- RD took steps to transfer care |
Why does Bill 21 matter?
| RD holds power and has access to health info so professional boundaries are mandatory |
What is the high stakes outcome if sexual abuse is proven? | Registration cancelled + lifetime ban |
What is the high stakes outcome if sexual misconduct is proven? | Registration is suspended |
Who in the college does the complain go to? | Must be written + signed + submitted to Complaints director |
What is the employers duty after a complaint has been processed? | Must inform college if employee is terminated/suspended for unprofessional conduct |
What are initial actions before a complaint gets filed? | - Informal communication to resolve
- Alternative complain resolution
- Expert Assessment
- Investigation
- Dismiss
- Incapacity assessment |
T/F: informal resolution/ACR does apply to allegations like sexual abuse/misconduct | False, it DOES NOT |
When should you use informal communications? | - When issues resolve quickly
- Not for serious allegations |
When can ACR take place? | - After complaint received and before a formal hearing
- Includes a mediator |
What happens in an investigation? | - Investigator can interview anyone
- Investigator can use support documents |
Can complaints be dismissed? | Yes, if insufficient evidence |
Can complainants request a review of dismissal? | Yes |
T/F: Complainant can appeal complaints | False |
T/F: Investigated person or complaint director can appeal to council | True |
What should you do if you receive a notice of complaint?
5 | - Do not refuse to respond
- Do not contact complainant
- Be unemotional
- Submit documents
- Do not alter documents |