Level 2 Lesson 9

Created by Bradley Conrad

From the list below, which method is commonly used to effectively differentiate between personal and professional digital identities?
a. Using different alias names for personal and professional accounts

1/12

TermDefinition
From the list below, which method is commonly used to effectively differentiate between personal and professional digital identities?
a. Using different alias names for personal and professional accounts
You need to switch to your default Google account. Which option, shown in the image below, is used to switch accounts?
b. Option 2
You are participating in a project kickoff meeting using Zoom and would like to let the speaker know you cannot hear what they are saying. What should you do?
b. Use the chat function
It’s after 9:00 PM when you remember that you need to leave work early tomorrow. Which should you do?
d. Discuss it with your manager first thing in the morning
A teammate’s sudden departure from the team has caused some team members to feel uncertain and frustrated. The team member sent you a personal message explaining why she had to leave the team. You would like to reassure the team. What should you do?
b. Explain that the team member left for personal reasons which you are not at liberty to share
Your friend has asked you to proofread the following email: HI MR CARAWAY I FORGOT MY WORKSHEET AT SCHOOL. CAN U PLS SEND IT 2 ME TTYL Of the options listed below, which three represent advice you should give your friend to help her send an appropriate email?
b. Use proper punctuation c. Avoid all capital letters e. Do not use textspeak
Cultural ____________ is the awareness and understanding that differences and similarities exist between cultures and that no one culture is better than any other culture
b. sensitivity
Which of the following is NOT considered an acceptable way to display sensitivity to cultural diversity?
a. Expect others to interact and behave the way you do
Which icon is typically used to access a program’s built-in help tools?
a.
You are struggling to learn some of the features of a new software program. What should you do? Select the two options that apply.
a. Use the program’s help feature c. Find an online forum specific to the program
Effective feedback can help you determine where you are and what adjustments need to be made, as well as help you keep current and increase your knowledge and skill set. Which three of the following sources would most likely provide feedback that helps you improve job performance?
c. Peers d. Customers or Clients e. Supervisors
Which three of the following actions would be effective when seeking feedback to inform and improve your learning?
b. Prepare specific questions d. Identify appropriate feedback sources e. Define the goal of the feedback