Level 3 Lesson 20

Created by Bradley Conrad

Brenda, a project manager, has noticed that her budget balance is lower than it should be. After looking into it, she learns that a supplier has been charging more than the contracted price. Which of the following accurately describes Brenda’s project situation?
b. Lower budget balance is the issue; overcharging is the root cause

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TermDefinition
Brenda, a project manager, has noticed that her budget balance is lower than it should be. After looking into it, she learns that a supplier has been charging more than the contracted price. Which of the following accurately describes Brenda’s project situation?
b. Lower budget balance is the issue; overcharging is the root cause
Elizabeth’s team is experiencing a slowdown in project production. Early analysis of the issue indicates that it may be the result of a change in vendor personnel. Which of the following actions should Elizabeth take next?
c. Work with the vendor to formulate a solution
Hank’s team has run into a schedule delay issue while completing a project for a new client. He will be meeting with the client to discuss the issue. Which actions should Hank take to ensure the client has confidence in his teams’ ability to resolve the issue?
c. Be upfront about the issue and its impact on the project d. Explain what his team will do to resolve the issue
Miles was notified by his client that the work quality from one section of his team was unsatisfactory and must be fixed before submitting any more work. He immediately replaced the quality review team member of that section of the team, informing the client of his action. Which one of the following statements describes Miles’ error?
a. He took action without first determining the root cause of the issue
Effective teams understand how each person’s contribution impacts other team members and the overall project success. Which of the following terms is used to describe this team characteristic?
a. interdependence