Economic Moat
Retailer -- develops a sustainable & durable competitive advantage that protects its long-term profits & market share from rivals "digging" defenses that make it difficult or costly for competitors to enter your market space
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| Term | Definition |
|---|---|
Economic Moat | Retailer -- develops a sustainable & durable competitive advantage that protects its long-term profits & market share from rivals "digging" defenses that make it difficult or costly for competitors to enter your market space
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12 factors that characterize and economic moat | build intangible assets, grow strong brand identity, establish high switching costs, create financial and effort barriers, produce deep integration, build product ecosystems, create cost advantages, make proprietary processes, provide access to natural resources, target efficient scales, develop geographic dominance, and build capital intensity.
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Build Intangible Assets:
| Intangible assets provide legal or psychological
barriers to competition (Exclusive Licensing Agreements, Trademarks & Brand Names
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Strong Brand Identity | Develop a brand that consumers trust so much
they are willing to pay a premium for it
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Establish High Switching Costs:
| Make it inconvenient, expensive, or time-consuming for customers to leave ecosystem
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Financial & Effort Barriers | Use long-term contracts or loyalty programs that reward continued use while penalizing abandonment
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. Deep Integration: | Integrate your product so deeply into a customer's workflow that retraining staff or migrating data is too disruptive
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Product Ecosystems:
| Build interconnected hardware & software -- switching one device requires replacing them all
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Create Cost Advantages:
| Produce goods or services at a lower cost than rivals
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Proprietary Processes:
| Develop unique production methods or supply chain efficiencies that rivals cannot easily replicate
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Access to Natural Resources:
| Secure exclusive or cheaper access to raw materials needed for production
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Target Efficient Scale:
| Fill niche markets -- a market of limited size that is effectively served by one or a few competitors
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Geographic Dominance:
| Build infrastructure in specific locations -- not profitable for a second company to build a competing network
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Capital Intensity:
| Enter markets with massive upfront infrastructure costs that deter most potential competitors
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Retailers who currently have a strong Moat | Coca-Cola, TJX Companies (TJX), Lululemon (LULU), Hermès
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Ulta Beauty Moat | . Brand recognition & customer loyalty
Positioned itself -- go-to destination for beauty enthusiasts
Resonates with customers & suppliers alike
40 million+ loyal customers -- Ultimate Rewards program
Loyalty -- bolstered by its exclusive products & partnerships
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LVMH's (Owns Loui Vitton, Dior, Fendi, Hennessy, Tiffany & Co. Bulgari) moat built on –
| * Iconic brands
* Owns fashion & leather goods, wines & spirits, perfumes & cosmetics, watches & jewelry
* Perception of exclusivity – brand prestige
* High quality associated with brands
* Strong pricing power -- even during economic downturns – no need for heavy discounting
Expansive global distribution network -- 6,000
retail stores globally
Extensive coverage -- amplifies brand visibility & customer loyalty
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